The site has been specifically designed to be mobile friendly as official Google Analytics show that 50% of visitors to the site use their mobile devices and this figure will grow in the future.

There have been teething problems, most notably last week when the system was unable to handle unexpected volumes and punters had difficulty logging on. This has been remedied and the site upgraded to handle the bigger volumes.

The interactive racecard, where punters can access statistics and make notes, is designed to be used on-line and is not printer friendly. There are two other printer friendly options for racecards, namely the TabForm sheet or the Racecard Summary.

By request, fixed odds betting for future meetings will be loaded onto the site as soon as it becomes available instead of only on-day display. Horse, trainers and jockey indexes will become an added feature.

It is important to note that one is required to register before you can access the full menu. All of the content that was on the old website is available to registered users. Registration is free and the site currently has over 23 000 unique users.

“We are trying to be proactive,” says Gold Circle Commercial Executive, Patrick Loker. “We are noting complaints and suggestions and where possible will try and embrace these where we think they will add value. The site has been developed with extensive input from different punters, but satisfying everyone in such a diverse population group is a massive problem but one that we want to overcome using our best efforts.”

For suggestions or complaints e-mail support@goldcircle.co.za or call one of the following telephone numbers for assistance:

+27 31 314 1869

+27 31 314 1870

+27 31 314 1482

+27 31 314 1588